At WildScape Azores Tours, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, make a booking, or interact with our services. By using our website or booking a tour with us, you agree to the terms outlined in this Privacy Policy.

The data controller responsible for your personal data is:

• Name: Ivo André Pacheco Soares
• Business Name: WildScape Azores Tours
• Legal Status: Empresário em Nome Individual
• Contact Information: wildscapeazorestours@gmail.com
• Website: https://wildscapeazores.com/

When you visit our website, make a booking, or inquire about our services, we may collect the following personal data:

• Name
• Email address
• Phone number
• Payment information (via third-party payment processors)
• Booking details (tour dates, preferences, etc.)
• IP address
• Browser and device information (through cookies and similar technologies)

We collect this information to provide our services, process bookings, improve customer experience, and communicate with you about your bookings or inquiries.

We use your personal data for the following purposes:

Compliance: To comply with legal obligations and ensure the safety and legality of our operations.

Processing Bookings: To complete and manage your booking of our tours, including payment processing and sending booking confirmations.

Communication: To communicate with you regarding your booking, tour details, cancellations, and customer service inquiries.

Marketing: With your consent, we may send you marketing communications, including special offers, new tours, and other promotional materials. You can opt-out of marketing communications at any time.

Improvement of Services: To analyze your use of our website and services in order to improve our offerings and customer experience.

We take the protection of your personal data seriously and implement appropriate technical and organizational measures to secure your information against unauthorized access, alteration, or disclosure. This includes the use of encryption for payment transactions, secure server infrastructure, and data access control.

We do not sell, rent, or share your personal data with third parties for their own marketing purposes. However, we may share your information with:

Legal Compliance: If required by law, we may disclose your personal data to authorities in response to legal requests or to protect our rights.

Service Providers: Third-party providers who help us deliver our services, such as payment processors, email service providers, and website analytics. These parties are required to handle your data securely and only for the purposes of providing services to us.

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us improve your experience on our website, remember your preferences, and track usage for analytics purposes. For more information about the cookies we use and how you can manage your preferences, please refer to our Cookie Policy, available on our website.

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccuracies in your personal data.
• Right to Erasure: You can request the deletion of your personal data under certain conditions.
• Right to Restriction of Processing: You can request that we limit the processing of your personal data in certain situations.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format to transfer to another service provider.
• Right to Object: You can object to the processing of your personal data, especially in relation to direct marketing.

To exercise any of these rights, please contact us at [Insert email address].

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to WildScape Azores Tours and we are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party websites you visit.

WildScape Azores Tours reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the updated policy will apply to all data collected after the date of such changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at:

Phone: +351923123622

Email: wildscapeazorestours@gmail.com